Privacy Policy

Discover and book amazing travel experiences with Tripgo

1. Collection and Use of your Personal Information

  • The Company will use the personal data (including contact number, user phone book, location, device ID, user name, display name, status, display pictures, posts and comments) or any other such data which you have provided to the Company for the purposes of fulfilling your application for any of the Company’s services and products, credit checks in the case of applications, and for understanding how the Company can improve its services to you. Where appropriate, the Company may also use the information for internal research on the Company’s user demographics, interests and behaviour, for providing you with the latest updates, where the Company thinks you may be interested in its services and/or services of some of the Company’s affiliates or third parties. The Company may combine personal information collected from you with information from other services or third parties to provide a better user experience, that display customized content and advertising including customizing content for you. The Company requires the compliance of its Privacy Policy where the Company hires third parties for aid and assistance in case of upgradation of the Company’s research and analysis, and technological advancement. The Company may also share the information with any third party, in limited circumstances, for national security and integrity or on an order from any court or competent authority.
  • We not retain your messages (including your chats, photos, videos, voice messages, files, and share location information) in the ordinary course of providing our services to you upto 6 (six) months from such date of transmission. Your messages are stored on your own device and as data on our database. To improve performance and deliver media messages more efficiently, such as when many people are sharing a popular photo or video, we may retain that content on our servers for a longer period of time.
  • To help you organize how you communicate with others, we may create a ‘recently communicated’ or ‘top engagement’ list of your contacts for you, and you can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information.
  • You may provide us with information related to your use of our services, including copies of your messages, and how to contact you so we can provide you customer support. For example, you may send us an email with information relating to our app performance or other issues.
  • We collect service-related, diagnostic, and performance information, information about your activity (such as how you use our services, how you interact with others using our services, and the like), log files, and diagnostic, crash, website, and performance logs and reports, payment receipts, including from app stores or other third parties processing your payment; device-specific information when you install, access, or use our services such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers , device location if you choose to share your location with your contacts, view locations nearby or those others have shared with you, and the like, and for diagnostics and troubleshooting purposes such as if you are having trouble with our app’s location features; cookies to remember your choices, such as your language preferences, and otherwise to customize our services for you; information about your online and status message changes on our services, such as whether you are online (your “activity status”), when you last used our services and when you last updated your status message. Learn more about how we use cookies to provide you our services at _________________.
  • We receive information through other people/third party service providers/third party services/ third party servers upon your/our use of such third party services or your interaction with other people, which may include information about your phone number from their mobile address book; reports to help us diagnose and fix service issues. Please note that when you use third-party services, their own terms and privacy policies will govern your use of those services.
  • The Company will also use your IP address , if any to help diagnose problems with the Company’s server and to administer the Application. If you don’t want your personal information to be displayed to third party visitors you need to contact the Company in that behalf. Please remember that any information that is disclosed in the public areas of this Application becomes in fact public and you should exercise caution when deciding to post your personal data.
  • The Company’s primary purpose in collecting information from you is to allow you to use the Application and various features and services made available on or in relation to the Application or any websites or for any services provided by the Company or its affiliates or its various service providers or business partners and advertisers; to record your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to you; and such other uses as provided in this Privacy Policy. The Company may also use your information for content recommendations, transactional emails or to provide you with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Company or its parent, subsidiary and affiliated companies and its joint ventures. You can decide not to participate in the promotion if you do not want your data to be shared. Promotions that run on the Application may be sponsored by companies other than the Company or may be co-sponsored by another company. Some or all data collected during a promotion may be shared with the sponsor.
  • Additionally, the Company further states that the Company tracks down some traffic data. Each time a visitor comes to the Application, the Application’s server logs some basic technical information such as browser and platform, visitor’s domain name, referral data, etc. The Company is also processing the visitor’s activity through the Application. All this information is statistical and doesn’t allow the Company to identify you or contact you in any way. Also, the Company uses third-party advertising companies to serve ads when you visit the Application. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, contact the Company.

2. Compliance with Laws

  • The Company co-operates with mandated government and law enforcement agencies or to any third parties by an order under law for the time being in force to enforce and comply with the law. The Company will also disclose any information about you to the government and law enforcement agencies or private parties without your permission as the Company, in its sole discretion, believes it to be necessary or appropriate to respond to valid claims and legal processes, to protect the property and rights of the Application or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. The Company may also provide your information to various tax authorities upon any demand or request from them.
  • Unfortunately, no data transmissions over the internet can be guaranteed to be completely secure. As a result, while we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit to the Company via the internet, and you do so at your own risk. Once the Company has received your transmission, the Company will use its reasonable endeavour to ensure its safety & security on the Company’s systems. Nothing contained in this policy is intended to create a contract or agreement between the Company and any user providing identifiable information in any form.
  • We will take all necessary steps to comply with this Privacy Policy; however, to the extent permitted by law, nothing in this policy is intended to hold the Company liable for any failure to comply with this Privacy Policy.

Contact Us

Feel something’s off? Have questions?
 Drop us a line: privacy@traferr.com or use the app’s Help → Privacy section.

Join Traferr Now, Your curious self approves.

No ads. No bots. Just your voice finding other voices.

Contact

Link

Support

For the quiet ones. For the chatterboxes. For everyone in between.

Just conversations. That’s it. That’s the magic.

Copyright © 2024 Traferr. All rights reserved.